Stupid MBf credit cards
Ok. I’m a bit frustrated. Received a new MBf card a month plus ago. Then got the statement from AmBank and went to pay the outstanding balance. The cash machine do not recognise the card number. What the fuck. I’ve been doing this for ages and suddenly now it doesn’t recognise my card.
But why AmBank is still sending me statement then? MBf didn’t send me or call me to inform that I have to go to pay at CIMB from now onwards. Ok fine. Then I went to CIMB and tried the cash machine and the card is not recognised. Again, what the fuck
Finally, went back to office and I called the MBf customer service centre and was told:
1. The old card is Visa and the new one is Master Card (MC). AmBank is issuing Visa while MBf themself is issuing MC.
2. The line of credit of the old card, Visa was given by AmBank. Now I still have some balance on the old card, therefore AmBank still sending me statement.
3. I can ONLY pay over the counter at CIMB at the moment or any MBf Card Centre. No cash machine no nothing. But I can use CIMB Click (CIMB’s internet banking). What the fuck.
“Why am I not informed whatsoever about this shit?” I shouted. The girl on the other end of the line just smiled “hehehe”. What the fuck. Now they said they will resend the statement. But I didn’t even receive any statement from neither MBf nor CIMB. Arrrghghh.
Even paying over the counter at CIMB, you have to fill in the cardholder’s NRIC and address. Each time you pay over the counter. Arrrghh. Stupid procedure.
Get a life… I CANCELLED my MBF card last two months…..
I thought of canceling it too.
I also want to terminate my MBF Card..give me problem..
I used to have an MBF card years ago. It was okay, no major problems. Then my bank gave me a new credit card which is more convenient to use (can pay through bank’s website) so I canceled the MBF card. This must have been almost 3 YEARS ago.
Then I received a bill from them yesterday and they charged me 50 bucks service fee and 225 annual fee. Called them up, said they’ll reverse the charges, but I need to have a the card active in order for them to do it, so they will send me a new card. Fella on the line told me to keep the card and cancel in May next year. WTF?
This is bullshit. If you ask me this is just a cheap ploy to get their old victims to use their cards again.
@JH
hello JH how are you i am max here at where you apply your mbf card,but now mbf already update now still think about it see want apply it anot,now got new plan every classic card used up to 6 mth than got credit limit 5k can prompt it to apply mbf gold card also got more benefit