Comments on: Damansara Specialist Hospital is a con shop

By: endroo G

endroo G — Thu, 16 Aug 2007 00:50:10 +0000

tihtahpah : My bro or my mom misplaced the medical card. With just the card, the hospital should’ve been able to obtain enough info of the coverage. Maybe it was just because it was midnight and the admission bugger is a new staff. Then it was Saturday and the people at the insurance company delayed a lil bit…

Mo: thanks for your concern. He’s ok.

By: Mo

Mo — Wed, 15 Aug 2007 07:18:04 +0000

Sorry to hear about your bro…. how is he doing?

By: tihtahpah

tihtahpah — Wed, 08 Aug 2007 04:51:39 +0000

checked with my ING agent, that under circumstances where it’s difficult to get the guarantee letter when we were doing admission, the agent has to call the DATA CENTER to rectify things for the client.

By: tihtahpah

tihtahpah — Tue, 07 Aug 2007 08:18:59 +0000

then it defeats the purpose of having an insurance agent in the first place.
i also know how to make fried rice, but in a restaurant where i’m paying for it, i’m not gonna cook the rice myself.
SAME CONCEPT.
why pay for the insurance agent fees if you’re not getting the service u rightfully paid for.

By: endroo G

endroo G — Tue, 07 Aug 2007 08:05:32 +0000

In this case, I think I wanna do it myself. Having worked in an insurance medical claims department, I know what I’m facing here. I think I can handle it.

By: tihtahpah

tihtahpah — Tue, 07 Aug 2007 08:00:58 +0000

i just think that the insurance agent should also be responsible to rectify the situation. it might be the hospital’s fault but it’s the agent’s responsibility to service us- they’ve been reaping on the ins that we pay. the agent should have drafted the letter for you, or he could have gotten a std letter from the HQ. i’ve checked with other agents and that’s what they advised me. perhaps time to review ur ins agentship.